This privacy policy applies to Cyberhawks. This privacy policy describes how Cyberhawks collects and uses the personal information you provide on our website: https://cyberhawks.com and when we provide services to you as a customer. This Privacy Policy describes how we collect, receive, use, store, share, transfer, and process your personal information, as well as your rights in determining what we do with the information that we collect or hold about you.

Click this link: [email protected], to submit an information privacy request or call our office at 408-475-5835.

Information Collection and Use

Information collected by Cyberhawks originates from Cyberhawks website user forms, Cyberhawks trade shows or marketing events, and Cyberhawks commercial sales. Cyberhawks does not purchase bulk mailing lists or information generated outside of the organization.

We use this information to:

  • Send requested product or service information
  • Respond to customer service requests
  • Administer user account
  • Send you marketing communications
  • Administer surveys entered through emails
  • Enable upload of resume and to be contacted about job postings
  • Download files for CyberHAWKS products
  • To view images and catalogs related to CyberHAWKS products
  • When we believe in good faith that is necessary to protect our rights, protect your safety or the safety of others or to investigate fraud.

We collect the following personal information from you:

  • Contact Information such as name, email address, mailing address, phone number, and country location
  • Information about business such as company name

We may send you marketing emails from time to time. Out of respect for your privacy, you may choose to stop receiving these marketing emails by following the unsubscribe/ opt-out instructions included in these emails you can contact us at [email protected].

We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you, therefore have a choice whether to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to evaluate our customer service levels and satisfaction with various aspects of our business, to monitor site traffic, and to personalize our website. We send participants an email newsletter on a periodic basis.

Information Sharing

CyberHAWKS may share your personal information with third parties only in the ways that are described in this privacy policy. Third-party service providers could be used to send email or provide customer support and are strictly prohibited from using our users’ personal information for any purpose other than in the contracted service.

CyberHAWKS does not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. In some cases, CyberHAWKS may provide your information to our authorized distributors. These companies are authorized to use your personal information only as necessary to provide these services to us.

Cyberhawks and email system providers maintain best practices and standards. Data from these systems are used to send emails to interested parties, to provide account information, track sales opportunities, and identify project data for our sales personnel and distribution partners.

We may also disclose your personal information:

  • as required by law, such as to comply with a subpoena or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • if CyberHAWKS is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information

SMS Consent

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes

International Transfers

To facilitate our operations, we may transfer, store and process your personal information in jurisdictions other than where you live, including in the United States. Laws in these countries may differ from the laws applicable to your country of residence. For instance, if you are a European Economic Area (EEA) data subject and your personal information is shared with our affiliates, partners, or third-party service providers acting on our behalf outside of the EEA, then it is done so pursuant to necessary means to ensure an adequate level of protection.

CyberHAWKS makes every reasonable effort to ensure that adequate levels of protection are provided for the information by employing technical controls and/or direct CyberHAWKS affiliate Data Processing Agreements.

.

User Access and Choice

Upon request, CyberHAWKS will provide you with information about whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove or deactivate it by making the change on your member account information page by logging in to your account or by emailing our CyberHAWKS Privacy Dept ([email protected]) or by calling the CyberHAWKS privacy line at 408-475-5835. We will respond to your request within 30 days.

Advertising

We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites, for example, we use Google Analytics and YouTube. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you with advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt out by clicking [email protected] (or, if located in the European Union, click here).  Please note this does not opt you out of being served ads.  You will continue to receive generic ads.

Cookies and Other Tracking Technologies

CyberHAWKS and our business partners, distributors, or analytics or service providers such as Google analytics, etc. uses cookies and similar technologies are used in analyzing trends, administering the site, tracking users’ movements around the site, and to gather demographic information about our user base. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies to remember users’ settings (e.g. language preference) and for authentication.

As is true of most websites, we gather certain information automatically and store it in log files. This information could include items such as internal protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating systems, date/time stamp, clickstream data, and/or other data required to provide functionality and user experience.

We use this information, which may identify individual users to recognize and track the user’s behavior across multiple online properties, contact the users, protect the security and integrity of the user, website, or online service, ensure legal or regulatory compliance, develop a profile on a specific individual, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We may link this automatically collected data to personally identifiable information. IP addresses are tied to personally identifiable information to allow tracking and analysis of clickstream data and to personalize our website for users.

Social Media Widgets

Our website includes social media features, such as YouTube or interactive mini-programs that run on our website. These features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy statement of the company providing it.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

Security

The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it.  No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Links to 3rd Party Sites

Our site includes links to other web sites whose privacy practices may differ from those of CyberHAWKS. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Changes to this Policy

We may update this privacy policy to reflect changes to our information practices. If we make any material changes, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to or at the time of the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

CyberHAWKS

1400 Coleman Avenue, Suite G23
Santa Clara, CA 95050

CyberHAWKS Privacy Dept. ([email protected]) or 408-475-5835

Last Updated: January 21, 2025

SMS Terms and Conditions

Consent for SMS Communications

SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes. We do not use SMS messages for marketing purposes.

We do send a limited number of conversational SMS messages to our clients usually in response to messages they send to us.

Standard Messaging Disclosures

  • Messaging frequency may vary.
  • Message and data rates may apply.
  • You can opt out at any time by texting "STOP."
  • For assistance, text "HELP" or visit our Privacy Policy and Terms & Conditions URL at: https://www.cyberhawks.com/privacy-policy/
  • You may also call us at our main phone number listed in our website footer.